Senior Manager – Client Services

  • Company:
    Infosys Limited
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    17 hours ago
  • Category:
    Customer Service

We’re looking for a candidate to this position in an exciting company. 

  • Develop and present proactive proposals to the client in line with account strategy
  • Handle risks and issues related to the account, including delivery oversight ensuring there is strong governance in place
  • Set and manage client expectations ensuring strong client satisfaction

  • Strong sales/relationship management/account management experience
  • Track record of interacting and building relationships with Head-offs, Executive and CXO level client contacts
  • Significant business development and project management experience
  • Experience in the Financial Services industry
  • Significant experience in IT Services experience including strong Global Delivery Model experience
  • Ability to position industry insights as they pertain to client needs & requirements
  • Deeply understand their client’s business challenges, and provide thought leadership in addressing these issues
  • Experience in Technology Consulting for banks
  • Hands-on experience with proposal creation and leading proposal presentations