- Join a business that is passionate about their people
- Fantastic collaborative family culture
- Competitive remuneration
- Be enrolled into industry-accredited training courses
- Opportunities to form a career path for further development
Roll’d is going through a rapid growth phase, with new stores opening often, we are looking for experienced and energetic team members to join our dynamic family.
About us …
Roll’d is driven by its people, fresh authentic food and customer service under an evolving framework.
Our roots are embedded deep within the Vietnamese culture where the very fabric of our existence is based on kinship. You are a brother, sister, uncle or aunty whether you are related by blood or not.
When you become part of Roll’d, you become part of our family, a link that is unbreakable.
About the Role …
Team members uphold the Roll’d brand by providing exceptional customer experiences for every one of our guests.
In this role, you will report directly to your Restaurant Manager, and be required to undertake the following duties:
- Provide excellent service that promotes customer satisfaction
- Welcome all customers in a timely fashion making sure you are recommending the best products to provide them with a meal
- Take and serve food and drink orders and upsell additional products
- Ensure all front of house areas are clean, tidy and ready for service
- Check the food and drinks served to ensure product quality
- Process payments and provide receipts
- Work well within the team environment
- Follow all health and safety rules and regulations and adhere to food safe practices
Flexibility with working hours will be required, due to the nature of the hospitality business.
About you …
We are looking for friendly and outgoing people, who are full of energy, love to engage with people and have strong family values.
You’ll also need to have a strong work ethic and be committed to delivering exceptional customer service.
To be successful in this role you would need to possess the following:
Skills & competencies:
- Exceptional customer service skills
- High-level food quality standards
- Excellent verbal communication skills
- Experience in a fast-paced environment
- Work efficiently in a calm and measured manner
- Ability to problem solve and think on your feet
- Ability to work both independently and as part of a team
- Self-motivation and the ability to identify and complete needed tasks without direct supervision
- Ability to communicate effectively at all levels with a range of different people
- Knowledge of OH&S and Food Safety Standards
- Conduct inspections of vehicle before departing to deliver goods
- Pack and load products onto car according to company’s specifications
- Deliver orders to customers on assigned routes
- Maintain ongoing communication with route dispatcher
- Unload goods as per client specifications
- Review deliveries with customers to ensure products meet their needs
- Obtain delivery confirmations from each customer
Experience and Qualifications:
- Some knowledge of the hospitality/quick service restaurant industry is desirable
- Experience using Point of Sale systems
- 18 years or older
- Learners Licence at minimum (Required)
At Roll’d we value people who are energetic, committed and have strong family values. In return, we offer ongoing training and development, great career opportunities and lots of FUN!
So if you think you have the goods and enjoy working with friendly people and great food in a fun, fast-paced atmosphere, then we want to hear from you!
We are not asking for a resume from you. Simply complete the application process by clicking the Apply Now button and we’ll be in touch.