Technical Tools Consultant

  • Company:
    DXC
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:
    Consulting

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology

We are seeking an experienced Technical Tools Consultant to join our Adelaide based team. The role involves the management of the Tools/Applications that are used to support one of DXC’s major Federal Government clients. 

The specific tools you will be responsible for supporting include:

  • Solarwinds
  • HP Operations Orchestrator (HPOO)
  • Automic
  • HP Asset Manager
  • ServiceNow
  • SharePoint

Key Responsibilities:

  • Provide ongoing BAU support of installed Tools
  • Installation and configuration of Tools
  • Respond to incidents, problems and service requests within SLAs
  • Raising and executing change controls
  • Provide high level technical support and direction to Project and Operations teams.
  • Investigate technical problems assigned to the Tools/Automation team and engage other SME’s/Vendors as required
  • Automation of repetitive tasks

To be considered for this role, it is desirable you will possess the following skills & experience:

  • Experience with the implementation and support of the following tools (or similar):
    • Solarwinds, HP Operations Orchestrator (HPOO), Automic, ServiceNow, HP Asset Manager (HPAM). 
  • Understanding of SQL
  • Experience in Scripting (e.g SQL, Powershell, Go, Perl)
  • Demonstrated experience within large enterprise organisations
  • Demonstrated implementation and troubleshooting experience in Windows and Linux environments
  • Sound understanding of ITIL
  • Strong communication skills written and verbal
  • A positive attitude, a passion for IT and a mindset that can adapt easily to change

Due to Federal Government client requirements, applicants must currently be Australian Citizens and be eligible to gain a Baseline Security Clearance.

Candidates must also demonstrate flexibility and be willing to work outside of business hours including nights and weekends as per an on-call roster.

If you are an applicant from US, Guam, Puerto Rico:
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age (40 or over), or genetic information. DXC’s commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. EEO is the Law Poster .

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email . Please note: DXC will respond only to requests for accommodations due to a disability.

If you are an applicant from Canada:
DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.
Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

We participate in E-Verify. Participation Poster (EN) , Participation Poster (ES) , Poster (EN) , Poster (ES) [pdf files]

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