111 Call Handler
Welsh Ambulance Services • Cwmbran, Wales • Posted July 07, 2026
Position Overview
Job overview
NHS 111 Wales, Call Handler, Cwmbran
Permanent - full time - 37.5 hours per week / part time - shift work .
Location: NHS 111 Wales, Vantage Point House, Cwmbran, Gwent NP44 7HF.
Salary £26,813 - £27,890 per annum pro rata
plus shift enhancements for unsociable hours.
Contracted hours available – full time 37.5 and part time 30 / 22.5 / 18 / 15 all on a fixed rota. Rota’s attached.
Please specify in your application how many hours and which rota you would like to apply for.
Main duties of the job
Can you remain calm and assertive in challenging situations? Are you looking for a rewarding role where no two calls are the same? Do you have the right attitude and skills to help us deliver our Mission of Right Care, Right Place, Right Time?