24/7 Helpdesk Specialist — Clinician IT Support

Link-Worldwide is seeking a dedicated individual for a service desk position in Mexico, Estado de México. The role requires managing incident tickets and ensuring resolutions are met promptly, maintaining a dedicated workspace while managing calls.

Candidates should have at least 4 years of helpdesk experience, alongside a high school diploma. Proficient communication and technical skills are essential to thrive in this fast-paced environment, where effective problem-solving and service-oriented interactions are prioritized.