24/7 Remote Help Desk Analyst

SoftwareONE Deutschland GmbH is seeking a Help Desk Analyst to join their Service Desk team in Colombia. In this role, you will resolve technical challenges via phone and email, manage incident tickets, and ensure efficient support across multiple locations.

The ideal candidate holds a degree in IT or Computer Science, possesses technical support experience, and can work in rotating shifts 7*24. Join us to grow your skills and make a meaningful impact in a global organization.