2nd Line It Support Engineer

Perfect Path Recruitment • Northampton, Northamptonshire • Posted July 01, 2026

Position Overview

Job Title: 2nd Line Support Technician (IT, Telecoms & Connectivity)

Location: Hybrid / Northamptonshire (with occasional local client site visits)

Salary: £32,000 - £35,000 (Depending on experience) + Excellent Benefits Package

Hours: 37.5 hours per week (Shift-based rota between 08:00 – 18:00, Monday to Friday)

Summary

Are you an ambitious IT professional who thrives on solving complex problems but is tired of the rigid, corporate grind? Do you want to be part of a fast-paced, forward-thinking Managed Service Provider (MSP) where jargon is left at the door, and your personal growth actually matters?

We are partnering with a highly respected, rapidly growing MSP that puts people both their clients and their team at the absolute heart of everything they do. If you have a solid foundation in IT and telecom support and are ready to fast-track your career in a collaborative, fun environment, this is the role you’ve been waiting for.

Why...