7x24 Bilingual Help Desk Analyst - Remote Support

SoftwareONE Deutschland GmbH is looking for a Bilingual Help Desk Analyst to provide remote technical support in a dynamic and fast-paced environment. You will respond to user incidents, managing the ticket lifecycle and ensuring effective communication.

The ideal candidate will possess a Technical degree, experience in Service Desk environments, and strong communication skills. This role requires availability for rotating shifts 7*24 and offers flexible work models and opportunities for career development.