911 Emergency Communications Centre Communicator

Greater Sudbury Police Service

Invites applications for the position of

Permanent Part-Time – Emergency Communications Centre Communicator

Position Summary

The 9-1-1 Emergency Communications Centre (9-1-1 ECC) serves as the Primary Public Safety Answering Point (PPSAP) for the City of Greater Sudbury. Communicators receive and assess incoming emergency calls, determining the appropriate response and relaying critical information to Police and Fire personnel in the field. Using two-way radio systems, Computer-Aided Dispatch (CAD), and Electronic Data Processing (EDP) technology, Communicators coordinate and monitor emergency response activities. They also respond to information received from field units, provide call-taking and screening services, operate the switchboard as required, and ensure all 9-1-1 calls are directed promptly to the appropriate emergency service agency.

Specific Tasks & Responsibilities

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