Account Manager (Colombia)

Lean Tech is a fast-growing company located in Medellin, Colombia. We have a prominent network within the entertainment, finance, and logistics industries.

We are looking for an experienced, dynamic, and highly motivated Account Manager to manage relationships between our development teams and customers. The role involves maintaining communication flow, aligning expectations, and ensuring team productivity.

Your Functions, Duties, and Tasks

• Communicate consistently and clearly with the customer to gather requirements, keep organized records, and ensure alignment.
• Follow up daily on each account to ensure efforts meet customer expectations.
• Provide feedback from customers, developers, and other parties to drive continuous improvement.
• Manage staff requests and needs, following the regular pipeline and keeping records.
• Deliver timely action plans to resolve any negative impacts the account may encounter.
• Ensur...