Account Manager / Customer Success Manager

Powtoon is a leading AI-powered visual communication platform trusted by 95% of the Fortune 500 to transform how organisations communicate, train, onboard, and scale knowledge.

From AI-generated video and enterprise branding to interactive avatars and global localisation, Powtoon helps businesses turn complex information into engaging, scalable experiences across the workforce.

As our Enterprise business continues to grow, we are looking for a commercially-minded Account Manager to partner with strategic customers, own the full post-sale revenue lifecycle, and drive retention and expansion across a portfolio of Mid-Market and Enterprise accounts.

This is a hybrid AM-CSM role, combining commercial ownership with customer outcomes.

You will work closely with Sales, Product, and Leadership teams while acting as a trusted advisor and commercial owner for some of the world's most recognised organisations.

What You'll Be Responsible For