Account Manager (Medellín)

SD Solutions is looking for a talented Account Manager to join our team and serve as the first line of contact for our American authors. As an Account Manager , you will offer customer success, proofreading, formatting, and project management services. You will coordinate efforts between authors, editors, designers, and other team members to ensure the successful publication of books.

Company offers a hybrid format of work: (hybrid office visit - 3 days in the office/2 remote). The office is located in Edificio Select, Cra. 29c, El Poblado, Medellín, Antioquia, Colombia.

Responsibilities

• Offer excellent customer success, proofreading, and formatting services to our American authors.
• Coordinate activities between authors, editors, designers, and management to ensure the timely and accurate completion of book publications.
• Follow established book publishing processes and procedures to deliver high-quality products to auth...