Account Manager

About the role

Division50's Account Manager owns the client relationship after the sale — onboarding, check-ins, renewals, and upsells — keeping clients happy and reducing churn. This is a retention role: you're measured on clients who stay and grow.

What you'll do

• Own a book of client accounts: onboarding, regular check-ins, coordinating delivery.
• Drive renewals and upsells; get ahead of at-risk accounts before they churn.
• Be the client's trusted point of contact.

What we're looking for (non-negotiable)

• You've personally owned client relationships in a services or agency business — responsible for keeping clients happy and renewing them, not just delivering work.
• Calm, proactive, organized; comfortable on video with clients.
• Fluent English; Arabic a strong plus (client-facing in the regio...