Accountant Clerk

PRINCIPAL DUTIES:
Using various skip tracking methods to locate clients.
Interviewing clients telephonically to establish their ability to pay debt.
Overcoming stall tactics and objections, and suggesting sources of money for debt payments.
Ensuring ACH requests are processed correctly.
Negotiating settlements by arranging clients' payments over longer time span.
Confirming clients' information and payment agreements.
Informing management regarding effectiveness of strategies for various accounts.
Complying with applicable laws, regulations, policies and procedures.
REQUIREMENTS:
Fluent English.
Finance, LAE, CP or suitable equivalent.
Previous work experience in customer service, sales, collections or related field.
1+ years telemarketing experience preferred.
Excellent knowledge of collection processes.
Excellent verbal communication, negotiation and people skills.
Proficient computer skills, Mainly Excel.
Profici...