Adoption & User Journeys Program Lead

Esri Malaysia is seeking a Program Manager, User Journeys in Shah Alam to drive customer adoption and engagement programs. This role is pivotal in managing customer journeys and enhancing user experience while promoting GIS usage.

The ideal candidate has a bachelor’s degree and at least 5 years of experience in client-facing roles. Passion for customer value, exceptional communication skills, and knowledge of Esri technologies are essential.