Advanced Inside Sales Account Manager
Wolters Kluwer • Augusta, ME • Posted June 24, 2026
Position Overview
About the Role:
As an Advanced Inside Sales Representative, you bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.
Responsibilities:
• Handle the most complex inbound and outbound sales inquiries.
• Process and manage high-impact customer orders.
• Maintain and update detailed and accurate customer records.
• Qualify and prioritize sales leads with strategic potential.
• Record, analyze, and report on detailed sales activities and trends.
• Develop and present comprehensive sales quotes and proposals.
• Resolve highly complex customer issues with products and services.
• Collaborate with multiple departments for large-scale orders.
• Implement strategic sales initiatives and projects.
• Mentor and guide junior associates and peers.
Skills:
As an Advanced Inside Sales Representative, you bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.
Responsibilities:
• Handle the most complex inbound and outbound sales inquiries.
• Process and manage high-impact customer orders.
• Maintain and update detailed and accurate customer records.
• Qualify and prioritize sales leads with strategic potential.
• Record, analyze, and report on detailed sales activities and trends.
• Develop and present comprehensive sales quotes and proposals.
• Resolve highly complex customer issues with products and services.
• Collaborate with multiple departments for large-scale orders.
• Implement strategic sales initiatives and projects.
• Mentor and guide junior associates and peers.
Skills: