Aftersales Specialist

This position is responsible for managing the service area and supporting technical issues in Argentina. The service coordinator acts as the link between the factory and dealers, bringing issues from the field to be addressed internally and delivering technical solutions from the factory to dealers and customers.

Location: Buenos Aires, AR

Workplace Type: Remote

Responsibilities

• Support or answer technical issues reported by Tech Connect
• Lead workshops for new products and internal processes
• Provide permanent coaching to dealers
• Visit customers as a courtesy or for technical problems
• Use EDT (Electronic Diagnostic Tool) to support issues
• Apply technical knowledge to fix AGCO portfolio and provide operational support when necessary

Qualifications

• Graduated in Agronomy, Agricultural Engineering, Mechanics, Electrical, Electronics or a related field