Agent -Front Office
Marriott • Niseko-cho, Japan • Posted June 13, 2026
Position Overview
**Additional Information**
**Job Number** 26071389
**Job Category** Rooms & Guest Services Operations
**Location** Higashiyama-Onsen, Niseko-cho, Hokkaido, Japan, 048-1521
VIEW ON MAP (https://www.google.com/maps?q=Higashiyama-Onsen%2C%20Niseko-cho%2C%20Hokkaido%2C%20Japan%2C%20048-1521)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information r...
**Job Number** 26071389
**Job Category** Rooms & Guest Services Operations
**Location** Higashiyama-Onsen, Niseko-cho, Hokkaido, Japan, 048-1521
VIEW ON MAP (https://www.google.com/maps?q=Higashiyama-Onsen%2C%20Niseko-cho%2C%20Hokkaido%2C%20Japan%2C%20048-1521)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information r...