AI‑Augmented Support Engineer for Complex EdTech Issues (Buenos Aires)

Crossover is seeking an L2 Support Engineer in Buenos Aires, Argentina. This full-time role involves examining complex customer issues escalated by AI systems and providing hands‑on support to enhance operational efficiencies.

The candidate will have at least 3 years of technical customer support experience, strong troubleshooting skills, and basic coding knowledge. This position requires proactive problem‑solving and coordination with stakeholders.

The compensation is $30 per hour, amounting to $60,000 per year with weekly payments.

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