AI-Driven L2 Support Engineer for EdTech

Crossover is seeking a full-time L2 Support Engineer based in Buenos Aires, Argentina. In this role, you will tackle complex customer support issues using AI tools and your technical expertise. You will be part of a dynamic team focused on enhancing the AI system by addressing intricate problems that require human judgment.

The position demands at least 3 years of technical customer support experience and foundational coding skills. Compensation is $30/hour, totaling approximately $60,000 annually.