AI Forward-Deployed Engineer, Cloud CX

Link-Worldwide is hiring a Forward Deployed Engineer in Mexico City to act as the bridge between customer ambition and AI transformation. In this role, you will work with strategic customers across Latin America to design and operationalize Genesys AI solutions, enhancing customer experiences and improving business performance.

The ideal candidate will partner with various stakeholders to identify opportunities, deliver proofs of concept, and ensure solutions adhere to security and regulatory standards.