AI Transformation Lead
RHB Banking Group • kuala lumpur, kuala lumpur • Posted June 17, 2026
Position Overview
Responsibilities
- Support squad lead in delivering AI based transformation for the bank.
- Carry out business analyst function for AI system user requirement, system integration and UAT/SIT planning.
- Carry out end to end process transformation workshop to identify pain points and AI based use cases to improve customer journey.
- Draw As – Is and To – Be process maps, User Requirements, Testing Plan, etc
- Carry out peer analysis and relevant research prior to engaging with stakeholders to firm up pain points and solutions.
- Prepare RFQ, RFP, POC requirements with stakeholders and work on implementation by liaising with various stakeholders and realize identified benefits.
- Work with stakeholders to carry out validation of POC for identified use cases, firm up business case and work with various stakeholders to present in various committees.
- Be patient and good listeners to narration of pain points by various stak...