Air Customer Service Agent, After Hours - REMOTE US
Carnival Cruise Line • Seattle, WA • Posted July 15, 2026
Position Overview
**Job Description**
Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office.
We’re looking for an amazing Air Customer Service Agent, After Hours to fill this role. You will be joining the Travel Services team for a home-based position to cover duties while the office is closed.
Here’s a summary of what we are looking for in an Air Customer Service Agent, After Hours. Is this you?
**Responsibilities**
+ Processes urgent air travel outside of business hours for shipboard officers, crew, guest entertainers, vendors, contractors, and shoreside employees, usually in cases where trips have been disrupted for unforeseen reasons.
+ Provides excellent customer service and support for cruise guests that either have a disruption to their travel plans or requir...
Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office.
We’re looking for an amazing Air Customer Service Agent, After Hours to fill this role. You will be joining the Travel Services team for a home-based position to cover duties while the office is closed.
Here’s a summary of what we are looking for in an Air Customer Service Agent, After Hours. Is this you?
**Responsibilities**
+ Processes urgent air travel outside of business hours for shipboard officers, crew, guest entertainers, vendors, contractors, and shoreside employees, usually in cases where trips have been disrupted for unforeseen reasons.
+ Provides excellent customer service and support for cruise guests that either have a disruption to their travel plans or requir...