Air Gateway Agent

Scope of Position

To timely process and consolidate air export shipments, while ensuring consistent communication with branches and providing an exceptional customer service. 

Tasks and Duties 

• To conduct daily consolidation planning and booking with carriers 

• Ensure smooth and timely freight process flow 

• Receive and update shipment status in a timely manner 

• Ensure accurate and timely data entry into our operating system 

• Track and Trace Air Export shipments 

• Interact with branches in arranging their international shipments, meeting / exceeding customer service standards 

• Coordinate with our contracted service providers in procuring space and services at ...