APAC Customer Care Team Lead – Ops & Process Improvement

Givaudan in Petaling Jaya, Malaysia is seeking a Customer Care Support Office Team Lead to manage order fulfillment processes in the APAC region. The role involves leading a diverse team, ensuring compliance with service level agreements, and driving automation and process improvements. Candidates should have a degree in Supply Chain Management and over 5 years of relevant experience, including leadership. Givaudan offers a hybrid working environment and a comprehensive benefits package.
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