APAC IT Service Desk Analyst

Spruson & Ferguson in Kuala Lumpur is hiring a Service Desk Analyst to provide Level 1 and Level 2 technical support across the Asia-Pacific region. This role involves ensuring excellent customer service while resolving IT incidents and service requests.

The ideal candidate has 2–3 years of experience in IT service support, strong knowledge of Microsoft systems, and a customer-focused mindset. This position will be based in Malaysia, reporting to the Service Delivery Manager.