APAC Regional Customer Success Leader | Retention & Growth

Jobtailor is seeking a senior Customer Success-focused leader to own key accounts and guide a distributed APAC team. You will shape regional CS strategies in line with global objectives, drive renewals and expansions, and partner with Sales, Product, and Operations to create seamless customer experiences across crypto and fintech sectors.

You will mentor CSMs, optimize onboarding, health scoring, and value realization, and communicate regional insights to influence product roadmaps while