Apple Tier 2 Operations Support Specialist

Operations Support Specialist

Are you looking for the next step in your career? Our Operational Support Specialist position is a great opportunity to join our growing team!

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial
and personal insurance customers. It includes one of the world’s most far-reaching property-casualty networks. General Insurance offers a broad range of products to customers through
a diversified, multi-channel distribution network.

Position Overview:

The T2 Operations Support Specialist will work directly with Apple warranty customers, Apple, and our internal partners to find innovative service solutions to resolve issues & escalations.  The T2 Ops Specialist help uphold our contracts appropriately while also ensuring an acceptable claim resolution.  They...