Application Administrator - L1

Excelencia iTech Consulting Pvt Ltd • Chennai, Tamil Nadu • Posted July 14, 2026

Position Overview

            Job Description
Job Title:
Application Reliability Operations Analyst – L1

Role Summary
The ARO L1 Analyst provides first line operational support for business‑critical applications. The role focuses on monitoring, alert handling, initial triage, basic troubleshooting, user assistance, and timely escalation, ensuring stable and reliable application operations. L1 works closely with L2/L3 teams and follows runbooks, SOPs, and ITSM processes to maintain service continuity.

Key Responsibilities
Monitoring & Alert Handling
Monitor application and system health using approv...
        