Application Operations Specialist I

Responsibilities

• Interfacing daily with the Finance, Accounting and Procurement teams in support of Microsoft D365 Finance and Operations (ERP)
• Taking ownership of issue resolution and communicating status updates on reported bugs from the business teams
• Coordinating between business teams and developers on code‑related enhancements, including requirements gathering, testing, and deployment
• Designing, building, and implementing system and data configuration enhancements
• Supporting data quality maintenance that involves liaising with business teams, data stewards, auditing and reporting on data quality, and making core data or configuration changes as needed
• Proactively informing users of best practices to enhance productivity, improve efficiency, and increase general knowledge of Finance Automation applications
• Driving and increasing user adoption and ensuring satisfaction, including delivering trai...