Application Support Analyst I (Full-Time)
Hudson Headwaters Health Network • Queensbury, NY • Posted June 29, 2026
Position Overview
Requisition Number.
26-2097
Location/Store Number.
44 Carey Road
Job Description/Requirements.
**Proposed Schedule:** 40 hours per week. Monday-Friday 8am-4:30pm.
The Application Support Analyst I is responsible for the entry level troubleshooting and problem analysis of the Athena Electronic Health Records System and all applications. Analyzing customer needs and implementing system and process change when applicable to support those needs.
• Provide help desk support. Respond to staff questions and assist with troubleshooting issues within the Athena Electronic Health Records System and all applications.
• Create and maintain reports to support end user, departmental and organizational needs.
• Maintain a thorough and in-depth knowledge and understanding of the Athena system in both the financial and clinical modules to provide first line application support to the organization and end users.
• Collaborate with management, ...
26-2097
Location/Store Number.
44 Carey Road
Job Description/Requirements.
**Proposed Schedule:** 40 hours per week. Monday-Friday 8am-4:30pm.
The Application Support Analyst I is responsible for the entry level troubleshooting and problem analysis of the Athena Electronic Health Records System and all applications. Analyzing customer needs and implementing system and process change when applicable to support those needs.
• Provide help desk support. Respond to staff questions and assist with troubleshooting issues within the Athena Electronic Health Records System and all applications.
• Create and maintain reports to support end user, departmental and organizational needs.
• Maintain a thorough and in-depth knowledge and understanding of the Athena system in both the financial and clinical modules to provide first line application support to the organization and end users.
• Collaborate with management, ...