Application Support Specialist

ISS connects people and places to make the world work better. Are you ready to connect to a place where you belong? At our corporate facilities or at client sites – together, we make places while transforming businesses into having even more positive impact on societies, the environment, and our people.

Location: Mexico City

Main Purpose Of The Position

As an Application Supporter, you will be part of our global support team, helping ensure that ISS applications run smoothly for colleagues worldwide. Your main focus will be day-to-day application support, including handling service requests, investigating issues, and helping troubleshoot technical problems. You will work with colleagues across Copenhagen, Warsaw, Jakarta, Porto, and Mexico City, gaining experience in a global support environment. As part of the role, you will also regularly contribute to Single Point of Contact (SPOC) activities and support Major Incident Management (MIM) process...