Application Support Technician
Insight Global • Las Vegas, NV • Posted June 16, 2026
Position Overview
Job Description
DAY TO DAY:
· Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications that are linked to these.
· PROBLEM solve and identify solutions to non-standard requests.
· DOCUMENT and communicate effectively in order to ensure timely resolutions.
· SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);
· Assesses and interpret customers' needs and requirements.
· TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;
· TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.
· SUPPORT and assist with Vendor Access Requests.
· TROUBELSHOOT and assist UHG ServiceDesk tic...
DAY TO DAY:
· Application Support services: GE CENTRICITY PERIOPERATIVE ANESTHESIA (CPA), GE CENTRICITY PERIOPERATIVE MANAGEMENT (CPM), VOCERA, PROVATION MEDICAL, and other miscellaneous applications that are linked to these.
· PROBLEM solve and identify solutions to non-standard requests.
· DOCUMENT and communicate effectively in order to ensure timely resolutions.
· SUPPORT by Working with third-party vendors in order to support the GE CPM, GE CPA, Vocera, Provation Medical (ProvationMD);
· Assesses and interpret customers' needs and requirements.
· TESTING the functionality of application(s) as the environment is constantly applying updates/patches to different environments we are in and linked to;
· TAKE OWNERSHIP for tickets, service requests that come into HEAT ticketing system.
· SUPPORT and assist with Vendor Access Requests.
· TROUBELSHOOT and assist UHG ServiceDesk tic...