Apprenticeship Onboarding and Client Support Lead

Apprenticeship Onboarding and Client Support Lead

Description: This role sits within our Operations Team and the successful candidate will support the team to ensure ongoing client satisfaction and Apprentice Onboarding. The Client Success Support Lead will need to have strong and diligent data analysis skills with good attention to detail.

Application Deadline: 3 November 2025

Department: Consulting

Location: Home United Kingdom

What You’ll Do

• Take ownership of monthly client reports for the Client Success Team.
• Assist the onboarding process by completing the process-driven aspects of the operation.
• Update systems and produce reports, liaising with the internal Compliance and Onboarding teams as necessary; inform clients of apprentice progress and business updates.
• Provide timely and pleasant communications to internal staff regarding planned and future opportuni...