Assistant General Manager

Position Summary:

The Assistant General Manager (AGM) supports the General Manager in overseeing daily restaurant operations, ensuring top-tier food quality, guest service, and team performance. The AGM plays a critical role in developing team members, maintaining compliance, and driving profitability.

Key Responsibilities:

• Support the General Manager in all aspects of restaurant operations and leadership.
• Assist with recruiting, training, and developing hourly team members and shift leaders.
• Ensure compliance with food safety, sanitation, and brand standards.
• Monitor daily sales, labor, and inventory to achieve financial targets.
• Enforce labor scheduling policies (minimum 4 staff per shift, labor cost targets).
• Lead by example in delivering outstanding guest service and resolving guest concerns.
• Supervise opening and closing procedures, cash handling, and daily reporting.