Assistant Manager D2C Fulfillment, Customer Service & Planning Support - META

Glanbia • India, India • Posted July 04, 2026

Position Overview

The Opportunity

The role will manage D2C fulfillment operations for META markets, with a strong focus on GCC D2C execution, customer service support, B2B order follow-up, planning coordination, Excel-based templates, and data management.

This is a hands-on execution role. The candidate must be strong in daily follow-up, order tracking, customer communication, warehouse/3PL coordination, Excel reporting, template management and data accuracy.

Job Responsibilities

1. D2C Fulfillment Operations

  • Manage daily D2C order flow from order receipt to dispatch and delivery.

  • Coordinate with warehouse, 3PL, courier and last-mile partners.

  • Track pending orders, delivery delays, missed pickups, returns and RTO.

  • Support UAE D2C operations, including coordination across internal and external stakeholders.

  • Maintain dispatch, delivery, exception and return trackers.

  • Ensure timely closure...