Assistant Manager-Workforce Management-WFM

EXL • cape town, western cape • Posted June 19, 2026

Position Overview

Manager Workforce Management

Location: EXL Cape Town, Western Cape, South Africa

Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and operational efficiency.

Seniority Level

  • Mid-Senior level

Employment Type

  • Full-time

Job Function

  • Project Management and Information Technology
  • Business Consulting and Services

#J-18808-Ljbffr