Associate, Field Service - Thermal

Responsibilities

• Provide technical support such as repair and troubleshooting, operate and Testing & Commissioning of PACU


• Perform preventive maintenance based on client contract schedule and generate service report.


• Generate and submit comprehensive reports within 48 hours after completion of the service job and provide in depth analysis and report whenever trouble/issues arise.


• Generate additional revenue through add-on sales lead and also assist in identifying opportunities on his area of responsibility.


• Respond efficiently and professionally to customer's 24 hours on call, complaint, inquiry and service needs. Attend to site whenever the situation requires to.


• Check and verify the correctness ...