Associate General Manager

We're looking for an experienced Team Manager – B2B Credit & Collections to lead our Order-to-Cash (OTC) operations and manage a team of 80+ members.

📍 Location: Chennai

🕒 Shift: US Shift

💼 Experience: 12–20 Years

Key Responsibilities:

• Lead and manage a team of 80+ Collection and Credit professionals.
• Drive end-to-end Order-to-Cash (OTC), B2B Collections, Credit Control, and Accounts Receivable (AR) operations.
• Own team performance and ensure SLA/KPI targets are consistently achieved.
• Drive process improvements, operational excellence, and stakeholder management.

Required Skills:

✔ Order-to-Cash (OTC)

✔ B2B Collections & Credit Control

✔ Accounts Receivable (AR)

✔ Team Management (80+ team size)

✔ SAP (Invoicing, Contracts & Workflows)

✔ Stakeholder Management

✔ Process Improvement & SLA/KPI Management<...