Associate IT Business Analyst

Manulife • Quezon City, Metro Manila • Posted July 14, 2026

Position Overview

The Associate IT Business Analyst will perform improvement opportunities, conducts workflow analysis, prepares recommendations, and facilitates implementation of technology solutions that meet business needs.

Position Responsibilities:

  • Participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
  • Production of high-quality business requirements; including but not limited to creation of documentation in various formats including BRD, Data Mapping, User Cases and User Stories
  • Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis
  • Able to explain technical jargon ...