Associate, Service Desk, EBOX
Bell • Toronto, ON • Posted July 11, 2026
Position Overview
**Title:** Service Desk Associate
**Job Summary:**
The bilingual Service Desk Administrator will be responsible for providing technical support and assistance to end users experiencing issues related to computers, software, and network systems. The ideal candidate must demonstrate strong problem-solving abilities, excellent communication skills, attention to detail, and the ability to accurately and thoroughly document issues.
The successful candidate must be fluent in both French and English, both spoken and written, and have a genuine passion for helping others resolve technical problems.
**Key Responsibilities**
+ Provide technical assistance and support for incoming end-user requests and issues related to computer systems, software, and hardware, in both French and English.
+ Install, configure, and maintain computer systems and peripherals.
+ Manage user accounts and permissions in Active Directory.
+ Administer email systems and re...
**Job Summary:**
The bilingual Service Desk Administrator will be responsible for providing technical support and assistance to end users experiencing issues related to computers, software, and network systems. The ideal candidate must demonstrate strong problem-solving abilities, excellent communication skills, attention to detail, and the ability to accurately and thoroughly document issues.
The successful candidate must be fluent in both French and English, both spoken and written, and have a genuine passion for helping others resolve technical problems.
**Key Responsibilities**
+ Provide technical assistance and support for incoming end-user requests and issues related to computer systems, software, and hardware, in both French and English.
+ Install, configure, and maintain computer systems and peripherals.
+ Manage user accounts and permissions in Active Directory.
+ Administer email systems and re...