Auto Collections Account Representative

Concord is a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets.

Our Mission
We exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service. With this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios.

About Role 

The Auto Collections Account Representative is responsible for managing delinquent auto loan accounts—from initial contact through repossession. This role combines inbound and outbound calling with strategic account management, requiring strong negotiation skills, regulatory knowledge, and the ability to balance custom...