AV Field Service Engineer

Job Description

We're recruiting on behalf of our client for a talented Field Service Engineer to deliver technical support across a range of customer sites. This is a hands-on role involving fault-finding, maintenance, remote support, and system upgrades, ensuring clients receive a first-class service at all times.
The ideal candidate will be a proactive problem-solver with strong technical skills, excellent customer-facing abilities, and a passion for delivering outstanding support in fast-paced environments.

Main Responsibilities
•Deliver on-site technical support and maintenance services.
• Provide remote assistance and fault diagnosis where appropriate.
• Investigate, troubleshoot, and resolve hardware and software issues.
• Manage and update support tickets and service records.
• Conduct preventative maintenance and system health checks.
• Travel to customer locations as required.
• Carry out site assessments and technical...