Banking Operations Processor- Credit Administration

Operational Processes

• Ensure that transactions are processed in line with CRAD Framework PFDs SOPs with 100 % accuracy
• Ensure that loan disbursed are as per the disbursement controls in FRS EFRS
• Ensure accurateness in all internal and external reporting — Other MISs
• Due diligence in executing and preparing of transactions and error rate must be less than 1

Operational Compliance

• Ensure all audit issues are addressed in a timely manner
• Ensure that transactions are carried out in line with the ongoing recommendations made by management Internal Circulars
• Assist CRAD in achieving satisfactory audit rating
• Understand and adhere to policy procedures and guidelines on an ongoing basis
• Compliance with Circulars, CRAD framework PFDs with minimal adverse audit observations

Customer Service

• Meet TAT as per agreed SLA with BUs
• Timely problem‑solving r...