Banking Payments Administrator

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

What you’ll do

• Source and manage statement data accurately in line with operational requirements.
• Resolve queries and escalations within defined service level agreements (SLAs).
• Capture and process manual credits accurately and within expected timeframes.
• Communicate with internal teams and external service providers to resolve issues efficiently.
• Identify data or statement discrepancies and elevate appropriately for resolution.
• Maintain awareness of sporting events that may drive transaction volume spikes.
• Monitor and respond to processor queries in a timely manner.
• Ensure VIP queries are prioritised and handled efficiently.
• Support end-to-end operational processes across banking functions.
• Identify opportunities to improve processes through autom...