Bilingual Client Support Representative
Spirax-Sarco Engineering • bois des filion, laurentides • Posted July 16, 2026
Position Overview
Step into a vital role as a Bilingual Client Support Representative at Watson-Marlow Fluid Technology Solutions in Bois-des-Filion, Canada. Ensure excellent service delivery in a hybrid setting.
We're looking for an energetic and detail-oriented individual to become a part of our Customer Service team. This position emphasizes relationship-building with customers while effectively managing their orders and inquiries. You’ll oversee the entire inquiry-to-order process, ensuring each step is completed precisely and effectively, significantly contributing to customer satisfaction.
Key Responsibilities:
• Serve as the main point of contact for customer inquiries
• Accurately enter and manage orders in the ERP system
• Provide updates on product availability and order statuses
• Collaborate across teams for a seamless customer experience
• Follow up with clients regarding quotations and order discrepancies
Requirements:
We're looking for an energetic and detail-oriented individual to become a part of our Customer Service team. This position emphasizes relationship-building with customers while effectively managing their orders and inquiries. You’ll oversee the entire inquiry-to-order process, ensuring each step is completed precisely and effectively, significantly contributing to customer satisfaction.
Key Responsibilities:
• Serve as the main point of contact for customer inquiries
• Accurately enter and manage orders in the ERP system
• Provide updates on product availability and order statuses
• Collaborate across teams for a seamless customer experience
• Follow up with clients regarding quotations and order discrepancies
Requirements: