Bilingual Customer Service Team Lead, remote
Randstad Canada • Ottawa, Ontario • Posted June 26, 2026
Position Overview
Are you a people-first leader with a passion for coaching, collaboration, and customer excellence? We’re looking for a Bilingual Customer Service Supervisor to join a vibrant, customer-focused organization in the travel and lifestyle sector. In this fully remote role, you’ll oversee a dynamic team of frontline representatives, helping shape an exceptional customer journey while fostering a positive and supportive team culture.
What We Offer:
Salary: $55,000
Schedule: Flexible daytime hours (EST), including some weekends, aligned with business needs
Location: Work from anywhere in Canada – 100% remote
Advantages
Why You’ll Love This Role
Make an Impact – Be at the heart of shaping client experience and frontline excellence
Lead & Inspire – Guide a motivated team and be a key player in operational success
Build Culture – Join a company that values fun, integrity, collaboration, and inn...
What We Offer:
Salary: $55,000
Schedule: Flexible daytime hours (EST), including some weekends, aligned with business needs
Location: Work from anywhere in Canada – 100% remote
Advantages
Why You’ll Love This Role
Make an Impact – Be at the heart of shaping client experience and frontline excellence
Lead & Inspire – Guide a motivated team and be a key player in operational success
Build Culture – Join a company that values fun, integrity, collaboration, and inn...