Bilingual Customer Service Team Lead - SAP & Salesforce

Johnson & Johnson is seeking a Customer Service Supervisor in Bogotá, Colombia. The ideal candidate will lead a team to ensure high customer satisfaction, respond to inquiries, and resolve complaints. A Bachelor's degree and 4-6 years of customer service management experience are required.

Fluency in Spanish and English is essential, with knowledge of Portuguese being an advantage. This position offers an opportunity to develop solutions aimed at enhancing service delivery.