Bilingual Customer Support Advisor - German and French

Jobtailor in Switzerland is seeking a proactive customer service representative fluent in German and French to handle inquiries by phone and email. You will resolve questions on invoices, tariffs, products, and move notifications, and provide support for digital services and apps, ensuring clarity and courtesy in every interaction.

Escalate complex requests to the appropriate specialists and work closely with internal departments to maintain consistently high service quality.