Bilingual (French/English) Patient Support Representative – Remote Canada

Bilingual (French/English) Patient Support Representative – Remote Canada

Location: Remote – Canada (Bilingual: Canadian French & English)

Training Start: July 2026 (tentative)

About Us:

TalentWorldGroup Plc. is a multilingual contact center offering a fully remote work environment, innovation-driven culture, and long-term career opportunities.

Role Overview:
Serve as the first point of contact for patients, clinics, and medical professionals. Manage inquiries, orders, medical deliveries, and logistics. Requires strong medical terminology knowledge, attention to detail, and ability to process complex information. Candidates must have strong technical skills (Microsoft Office, CRM like JDE) and troubleshoot independently.

Key Responsibilities:

• Handle inquiries via phone, email, fax, or onli...